1. Introduction
Alliance Civil Pty Ltd ("Alliance Civil", "we", "us", or "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By accessing our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.
2. What Information We Collect
We may collect the following types of personal information: • Contact Information: Name, email address, phone number, and postal address when you contact us via our website or email. • Business Information: Company name, ABN, and project details when you enquire about our services or submit a tender or quote request. • Technical Data: IP address, browser type, device information, and pages visited when you access our website (collected automatically via cookies and analytics tools). • Communications: Records of correspondence when you contact us by email, phone, or through our website contact form.
3. How We Use Your Information
We use personal information for the following purposes: • Responding to enquiries and providing information about our civil construction services • Preparing and submitting tenders, quotes, and project proposals • Managing contracts and project delivery obligations • Communicating with clients, subcontractors, and suppliers • Complying with legal and regulatory obligations • Improving our website and services through analytics • Sending relevant updates about Alliance Civil projects and services (with your consent)
4. Disclosure of Personal Information
Alliance Civil does not sell, rent, or trade personal information to third parties. We may disclose personal information to: • Employees and contractors who need access to perform their duties • Subcontractors and suppliers engaged in project delivery • Government agencies and regulatory bodies as required by law • Professional advisers including lawyers, accountants, and insurers • IT service providers and website hosting services under confidentiality obligations We take reasonable steps to ensure that any third parties who receive personal information are bound by appropriate confidentiality and privacy obligations.
5. Cookies & Website Analytics
Our website may use cookies and similar tracking technologies to improve user experience and analyse website traffic. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. We may use third-party analytics tools to understand how visitors interact with our website. These tools collect anonymised data and are subject to their own privacy policies.
6. Data Security
Alliance Civil takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We implement appropriate technical and organisational measures including secure email communications, access controls, and regular review of our data handling practices. While we take all reasonable precautions, no method of data transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of personal information.
7. Retention of Personal Information
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including for legal, contractual, and regulatory compliance requirements. When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.
8. Access & Correction
You have the right to request access to personal information we hold about you, and to request correction of any inaccurate or incomplete information. To make such a request, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with our obligations under the Privacy Act 1988 (Cth).
9. Links to Third-Party Websites
Our website may contain links to third-party websites, including social media platforms such as Facebook. Alliance Civil is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Policy
Alliance Civil may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be published on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of personal information, please contact us: Alliance Civil Pty Ltd Email: [email protected] Victoria: Garfield VIC 3814 Queensland: 50 Parker Ct, Pinkemba QLD If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.